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All recharges, bill payments, money transfers, and other completed transactions are generally final and cannot be cancelled once successfully processed. Users are responsible for verifying all details before confirming a transaction.
If the amount is deducted but the transaction is failed or not completed, the transaction will be investigated. Eligible refunds will be processed to the applicable wallet, bank account, or original payment method, as required by the relevant service provider and applicable regulations.
For any transaction issue, please contact SS Saral Solution through our official support channel with:
Refunds, where applicable, will be processed after verification and within the applicable processing timelines.
SS Saral Solution is generally not responsible for transactions completed using incorrect mobile numbers, DTH IDs, account numbers, or other details provided by the user.
SS Saral Solution may suspend or terminate an account in cases of fraud, misuse, violation of these Terms, or regulatory requirements. Any eligible wallet balance will be handled in accordance with applicable laws and regulations.